Frequently Asked Questions For Quick Answers
We have laid out 10 of the most frequently asked questions that our Plastech Molding representatives receive most often to save you time and drive more clarity.
How can I lower my lead time?
Similar to the key components above about pricing flexibility, we can potentially evolve lead time if you have some flexibility on final materials (based on availability or inventory) and assembly requirements.
How can I lower my order cost? What pricing flexibility exists?
We will certainly explore all options related to price flexibility. There are a few different ways to potentially lower your order cost if you have some flexibility in the details of your order. Below are a few specific details to discuss with your point of contact to determine if we can lower your order cost.
- If you have timeline flexibility, lowering lead time expectations can help.
- You can consider a less expensive or more readily available material.
- Offshore tooling costs can be less expensive than domestic tooling costs.
Is there any flexibility to change my order if I need to?
Yes! We understand that circumstances change at times, which can affect an original order in some way. We pride ourselves on delivering exactly what our clients want. While we do have some restrictions depending on the stage of the project, we look forward to delivering exactly the product you envisioned. Please contact our dedicated customer service line with any questions you may have.
How long can you hold a quoted price?
We can hold a quoted price for 7 days. The volatility of materials pricing and the uncertain supply chain hurdles prevent us from extending this too far out. If there is an expectation to hold it longer, or you have reason to extend this timeline, please discuss this with your PlasTech Molding representative to determine the best approach.
What is your PO minimum?
How do we schedule a tour of your facility?
We’re happy to accommodate any request to get a glimpse of our facilities prior to beginning our business relationship. To schedule a tour, simply reach out via our contact us page and we’d be happy to set up an appointment!
What are your industry certifications?
ISO 9001:2015, FDA Registered, ITAR Certified
What are your credit terms?
How does shipping work? Do you ship worldwide?
We can ship anywhere in the world via major shipping carriers. Certain restrictions may apply depending on the destination.
How do I place an order? Does a minimum order exist?
Orders are placed after receiving a valid quote from us and sending a purchase order to our team to be processed. Our minimum order is $2,500.